Privacy Policy of Northlight Frameworks Studio

Effective Date: June 17, 2026

1. Introduction and Company Information

This Privacy Policy explains how Northlight Frameworks Studio (“Northlight Frameworks Studio,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in the course of operating our production-studio business in Canada.

We are committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation.

Business Name: Northlight Frameworks Studio
Address: 2140 W 4th Ave, Vancouver, BC V6K 1N8, Canada
Email: [email protected]
Phone: +1 (604) 782-4593

This Privacy Policy applies to personal information collected through our website, email communications, phone calls, in-person interactions, project inquiries, client engagements, vendor relationships, and other business activities related to our production-studio services.

2. Data Collection and Processing

We collect personal information that is reasonably necessary to operate our business, provide our services, communicate with you, and meet legal and contractual obligations.

Depending on your relationship with us, we may collect the following categories of personal information:

• Identification and contact information: name, email address, phone number, mailing address, company name, job title, and preferred communication details.
• Project and service information: project briefs, creative preferences, production requirements, schedules, budgets, deliverables, and related correspondence.
• Billing and transaction information: invoicing details, payment records, tax-related information, and financial contact details.
• Website and technical information: IP address, browser type, device identifiers, pages visited, access times, referral data, and usage analytics.
• Content provided by you: messages, files, images, recordings, feedback, testimonials, and other materials you choose to send us.
• Employment or contractor information: resumes, portfolios, references, qualifications, and related hiring information, where applicable.

We generally collect personal information directly from you, but we may also receive information from clients, business partners, service providers, public sources, or other lawful third parties where appropriate and permitted by law.

We process personal information using both automated and non-automated means, including storage, organization, analysis, retrieval, transmission, and deletion, as needed for the purposes described in this Policy.

3. Purpose of Data Processing

We use personal information for the following purposes:

• to respond to inquiries and provide quotes, proposals, and consultations;
• to deliver production-studio services and manage client projects;
• to communicate about scheduling, deliverables, revisions, approvals, and support;
• to issue invoices, process payments, and maintain accounting records;
• to manage vendor, contractor, and partner relationships;
• to operate, maintain, and improve our website, systems, and business operations;
• to conduct analytics, quality control, and service improvement;
• to detect, prevent, and investigate fraud, misuse, security incidents, or other unlawful activity;
• to comply with legal, regulatory, tax, and contractual obligations;
• to establish, exercise, or defend legal claims;
• to send administrative communications and, where permitted, marketing communications;
• to recruit and evaluate candidates, contractors, and collaborators.

We limit collection and use to purposes that a reasonable person would consider appropriate in the circumstances.

4. Legal Basis for Processing

Under Canadian privacy law, we generally process personal information with your knowledge and consent, or where otherwise permitted or required by law. Depending on the context, our processing may be based on one or more of the following grounds:

• Consent: where you have given express or implied consent for a specific purpose;
• Contractual necessity: where processing is necessary to enter into, perform, or manage a contract with you;
• Legitimate business purposes: where processing is necessary for reasonable business operations and is appropriate in the circumstances;
• Legal or regulatory obligations: where processing is required to comply with applicable laws, court orders, or lawful requests;
• Protection of interests: where processing is necessary to protect our rights, property, safety, or the rights, property, or safety of others.

Where consent is the basis for processing, you may withdraw it at any time, subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

We do not sell personal information. We may disclose personal information to third parties only as necessary and in accordance with this Privacy Policy and applicable law.

Third parties may include:

• Service providers: hosting providers, cloud storage providers, email services, analytics providers, payment processors, accounting platforms, and IT support vendors;
• Professional advisors: lawyers, accountants, auditors, insurers, and other advisors subject to confidentiality obligations;
• Business partners and contractors: freelancers, production collaborators, and subcontractors assisting with project delivery;
• Authorities and regulators: where disclosure is required or permitted by law, subpoena, court order, or lawful request;
• Successors in interest: in connection with a merger, acquisition, reorganization, financing, or sale of assets, subject to appropriate safeguards.

We require third parties that process personal information on our behalf to use appropriate safeguards and to process the information only for authorized purposes.

6. Data Transfer to Third Countries

Some of our service providers, collaborators, or systems may be located outside Canada, including in the United States or other jurisdictions. As a result, your personal information may be transferred to, stored in, or accessed from countries outside Canada.

When personal information is transferred outside Canada, it may be subject to the laws of the foreign jurisdiction and may be accessible to courts, law enforcement, or regulatory authorities in that jurisdiction. We take reasonable steps to ensure that such transfers are protected by contractual, technical, and organizational safeguards appropriate to the sensitivity of the information.

7. Storage Duration

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal and accounting obligations, to resolve disputes, to enforce agreements, and to maintain business records.

Retention periods vary depending on the type of information and the purpose of processing. When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with our retention practices and applicable law.

Examples of retention considerations include:

• client and project records retained for the duration of the relationship and a reasonable period afterward;
• financial and tax records retained for the period required by law;
• website analytics retained for a limited period necessary for performance and security analysis;
• job applicant information retained for a reasonable recruitment period unless you consent to longer retention.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information:

• Access: to request confirmation of whether we hold personal information about you and to obtain a copy of that information;
• Rectification: to request correction of inaccurate, incomplete, or outdated personal information;
• Erasure: to request deletion of personal information in appropriate circumstances, subject to legal retention requirements;
• Restriction: to request that we limit processing in certain circumstances;
• Data portability: to request a copy of certain information in a structured, commonly used, and machine-readable format where applicable;
• Objection: to object to certain processing activities, including some forms of direct marketing where applicable.

To exercise any of these rights, please contact us using the details in the Contact Information section. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable legal requirements.

9. Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may limit our ability to provide certain services or continue a project, and may affect our ability to communicate with you or maintain records required by law.

10. Right to Complain

If you have concerns about our handling of personal information, we encourage you to contact us first so we can attempt to resolve the issue promptly and fairly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, the privacy commissioner or regulator in your province.

Office of the Privacy Commissioner of Canada
Website: https://www.priv.gc.ca

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

These measures may include:

• access controls and role-based permissions;
• password protection and authentication measures;
• secure storage and transmission methods where appropriate;
• staff and contractor confidentiality obligations;
• monitoring for security incidents and suspicious activity;
• regular review of systems, vendors, and internal practices.

No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

12. Contact Information

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:

Northlight Frameworks Studio
2140 W 4th Ave, Vancouver, BC V6K 1N8, Canada
Email: [email protected]
Phone: +1 (604) 782-4593

We will make reasonable efforts to respond to your inquiry in a timely manner.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will post the updated policy on our website and revise the effective date above, and we may provide additional notice where required by law.

Your continued use of our services or website after an updated Privacy Policy becomes effective means you acknowledge the revised terms, to the extent permitted by law.

By interacting with Northlight Frameworks Studio, you acknowledge that you have read and understood this Privacy Policy.